Improving Fire Dispatch

The Sylvania Township Police Department provides dispatch services not just for the Police Department but for our Fire Department as well. Our dispatchers work 24/7 to keep communications open between our officers and other safety personnel and it is imperative that the dispatch center works to the benefit of both departments. Making dispatch calls for both police and fire can have added complications. In the past, these complications were overlooked and ignored, sometimes making the Fire department's job more difficult.

This past year, the Fire Department and Police Department worked together to develop the Sylvania Township Fire Department Communication Manual, which contains dispatching protocol to help improve the efficiency of fire dispatching and guide training opportunities for the dispatchers. This manual is a vital component that will make sure the needs of the Fire Department are met when units are called to a fire or emergency medical situation.